Returns & Exchanges

At DORSAL, we stand by the quality of our gear and want to ensure you are fully satisfied with your performance on the field. If your equipment isn't the perfect fit, you can return or exchange any unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Gear

  Place the unused sports equipment in its original packaging, ensuring all tags and protective wraps are intact to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of your return, we will process your refund or ship out your new exchange item within 3-5 business days.